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Brightspark Blog

September 7, 2016 | 7:30 AM

[Podcast] How to Answer Tough Tour Questions From Parents

Written by Brightspark Travel


If you’re planning a student tour and have an upcoming parent meeting, you know parents have plenty of tour-related questions. Make sure your meeting runs smoothly by preparing accurate, reassuring answers to parent's inquiries.

We spoke with Tour Specialist Maggie Vnuk about the toughest parent questions some of her Group Leaders have come across — and how to knowledgably answer them.

This podcast gives tips on answering questions about:

  • Medical Accommodations*
  • Behavioral Procedures
  • Emergency Situations
  • Alternative Participation
  • Refund Policies

Want more? Get our written guide!

Topics: Student Travel Tips

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